Privacy Policy

Plaksha Devices and Applications ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our industrial IoT and hardware integration services.

By accessing or using our website, you agree to the practices described in this policy. If you do not agree with the terms, please discontinue use of the website.

We collect information that you voluntarily provide to us, such as your name, email address, phone number, company name, and any message details submitted through our contact forms.

We do not use cookies or tracking technologies on our website, and we do not collect personal information from you without your knowledge.

We use the information we collect to respond to your enquiries, provide and improve our services, communicate with you about projects or proposals, and maintain the security and performance of our website.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services, subject to appropriate confidentiality obligations.

We may also disclose information where required by law, regulation, legal process, or governmental request.

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Subject to applicable law, you may have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us using the details provided below.

Our website may contain links to external websites that are not operated by us. We are not responsible for the privacy practices or content of such third-party sites and encourage you to review their respective privacy policies.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any changes will be posted on this page with an updated revision date.

If you choose to subscribe to our newsletter — through the form on our website, the checkbox on our contact form, or your Plaksha portal account — we collect your email address together with a record of your consent (the date and time, the source of the signup, and the version of this notice you agreed to). We keep this record so we can demonstrate that you opted in, as required under India's Digital Personal Data Protection Act, 2023 and, where applicable, the GDPR.

Our lawful basis for sending you the newsletter is your consent. Subscriptions made from our public website use double opt-in: we email you a confirmation link and add you to the list only after you click it. We use your email address solely to send product updates, release news and occasional announcements, and we never sell, rent or share it with third parties for their own marketing.

You can withdraw your consent at any time — it is as easy to leave as it was to join. Every newsletter includes a one-click unsubscribe link that works without signing in, and portal users can also manage the setting under Account. When you unsubscribe we stop sending the newsletter and instruct our email provider to suppress your address, retaining only a minimal record needed to honour your choice and avoid contacting you again. We do not use tracking pixels to monitor whether you open our emails.

Our newsletter is delivered through Resend (Resend, Inc.), an email provider that processes your email address and message content on our behalf in the United States under appropriate contractual safeguards.

If you have any questions or concerns about this Privacy Policy or how your information is handled, please reach out to us: